Contact AmeriHealth Caritas Pennsylvania Community HealthChoices
Have a question or want more information about AmeriHealth Caritas Pennsylvania Community HealthChoices? Use the contact information below to get in touch.
Help in other languages
If you do not speak English, we can help you. Our language line service has representatives who speak languages other than English. Interpreter services do not cost you any money. Call us at 1-855-235-5115 (TTY 1-855-235-5112) to connect to the language line for interpreter services.
Our address
Reach us by mail at:
AmeriHealth Caritas Pennsylvania Community HealthChoices
200 Stevens Drive
Philadelphia, PA 19113
Participants
If you have a question about your benefits or how to join AmeriHealth Caritas Pennsylvania Community HealthChoices, check your Participant handbook (PDF).
By email
If you can't find an answer in your Participant handbook (PDF), send us a secure email through our secure contact form.
By phone
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For questions about... |
Call... |
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AmeriHealth Caritas Pennsylvania Community HealthChoices, your benefits or how to join |
AmeriHealth Caritas Pennsylvania Community HealthChoices Participant Services: |
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Your health when you can't get in touch with your primary care provider (PCP) |
Nurse Call Line: |
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Setting up a ride to a doctor's appointment |
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Your pharmacy benefits |
PerformRxSM Participant Services (pharmacy services): |
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Filing a grievance |
AmeriHealth Caritas Pennsylvania Community HealthChoices Participant Services: |
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Suspected fraud or abuse |
Fraud Hotline: |
Providers
By email
If you can't find an answer in your provider manual (PDF), send us a secure email through our secure contact form.
By phone
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For questions about... |
Call... |
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AmeriHealth Caritas Pennsylvania Community HealthChoices |
Provider Services: |
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Prior authorizations |
Utilization Management: |
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Prior authorization after hours |
Nurse Call Line: |
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Peer-to-Peer Hotline |
Peer-to-Peer Hotline: |
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Claims |
Provider Services: |